Rodney White – Subject Matter Expert, UCS TS Automation
Problem Statement: Dealer log a call : Can not run month end, system says “first, allocated local acount”.
Solution:
1. On WinBranch Menus, select Debtors and click on Allocate local Account.
2. The window below will pop up, double click on the transactions (the account field will now be available to insert an account to allocate the transaction to)
3. Enter the batch number in the allocated field and select the attendant whom worked on on the transaction (shown on the transaction selected)
4. Don’t use the local account, site should either select correct account where the transaction should have been settled at the 1st place or use an account owned by the garage.
5. Enter a Registration number or Inv/Doc No and Odometer number and click save.
6. WinBranch will ask you to create the Number as shown below, select Yes.
7. Click on the Save button and then click Post batch.
8 . It will then bring up the above screen, click Yes.
9. In case the system generates an error at the end of the process, just click Ok to proceed.
10. Most importantly, all the struggle above can be prevented by restricting all Cashiers under staff maintenance to move transactions to a Local Account.
If still not cleared after following the steps above, log a call with the UCS TS Helpdesk on 0860137138.
Kind Regards
UCS TS Helpdesk
0860137138